Non-profit and foundation leader and consultant
Location: Washington, DC
Career Summary: Susan has extensive experience with the U.S. Government and international development, including working for USAID, the U.S. Department of Commerce, and the East-West Management Institute.
Area(s) of expertise: Non-profit leadership, program management, strategic planning
Education: University of Virginia School of Law, Doctor of Law (J.D.)
Language(s) Spoken: English
Project: Capacity Building of Cambodia’s Local Organizations
Volunteer Assignment and Impact: Susan provided critical support to the Reproductive and Child Health Alliance, which received funding from USAID for local programming. She helped to bring all administrative, operational and compliance-related activities up to the caliber required for organizations that receive U.S. Government funding—a tremendous undertaking.
Over the course of two assignments, Susan worked with RACHA to revise their by-laws, increase their cost-share collection, and improve their human resources policies and procedures. The latter involved an exhaustive revision of the human resource manual and personnel policies. Specific updates were made to their offer letter templates, job descriptions, salary levels, recruiting policies, and organizational chart. Additional revisions were made to RACHA’s procurement policies, specifically its internal controls and code of ethics, including RACHA’s threshold levels and a sole source policy. She also updated RACHA’s standard operating procedures (SOPs) consisting of their policies related to fixed asset management, consultant recruitment, fee determination, and volunteer/intern recruitment. Finally, Susan provided further recommendations regarding RACHA’s internal and external communications, staff development program, and sustainability plan.